OpenAI Sora (app & web): Has Shut Down
What happened
OpenAI announced on March 24, 2026 it was discontinuing Sora; the app and web experience shut down April 26, 2026. No official reason was given.
What affected users could do (refunds & data export)
Users were directed to export content via the in-app sunset flow before the shutdown; purchased credits remain usable for Codex. Refunds follow the standard ChatGPT subscription refund process.
What to use instead
Looking for a video replacement? Tools LegitTool has profiled include Runway , VEED , Synthesia . Whatever you pick, run it through our trust check first, and browse our reviews to see who actually stands behind it.
Frequently asked questions
Is OpenAI Sora (app & web) shut down?
Yes. OpenAI Sora (app & web) shut down on April 26, 2026. OpenAI announced on March 24, 2026 it was discontinuing Sora; the app and web experience shut down April 26, 2026. No official reason was given.
Can I get a refund from OpenAI Sora (app & web)?
Based on the verified source: partial / limited refunds. Users were directed to export content via the in-app sunset flow before the shutdown; purchased credits remain usable for Codex. Refunds follow the standard ChatGPT subscription refund process.
How do I get my data out of OpenAI Sora (app & web)?
Users were directed to export content via the in-app sunset flow before the shutdown; purchased credits remain usable for Codex. Refunds follow the standard ChatGPT subscription refund process.
What can I use instead of OpenAI Sora (app & web)?
Reviewed alternatives include Runway, VEED, Synthesia. Vet any replacement with our trust check before paying.
Source
OpenAI Help Center ↗ — every entry on this tracker is verified against its source before publishing.
← Back to the full AI Tool Shutdown Tracker. Tools changing their terms short of a full shutdown are on our policy-change alerts.