Synthesia Review: Is It Legit and Safe?
⚠ Policy change detected Oct 29, 2026 — see Policy Changes below for what's different.
Quick verdict: Synthesia
Our verdict
Synthesia was checked on 4 of 5 trust dimensions using public records. Evidence found for: company & identity, data & privacy, billing & subscription, community reputation. Not yet assessed: product reality.
Who operates Synthesia?
FactsSynthesia is operated by Synthesia Ltd (GB).
Public records show that it has been operating for about 9 years, its founders are publicly named, it has raised significant funding ($330M) and 1830 Trustpilot reviewers rate it 3.8/5. These are facts from public records; the sources are in the sections below, and we do not give an overall verdict.
What do Synthesia's privacy terms say?
FactsSynthesia's privacy policy commits to GDPR.
On deleting data: deleting your data needs an email request rather than one click. No billing complaints have been filed with us, but our reports database is still new — check recent Trustpilot reviews on cancellation and refunds before you subscribe. The specifics, with sources, are in the data section below.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
What we checked
We looked at 4 of 5 areas (the rest are marked “Not yet checked”). Each fact below links to its source and shows when we captured it — see how we check.
| Area | Sourced facts | How we checked |
|---|---|---|
| Company & Identity | 3 | Automated signals |
| Data & Privacy | 3 | Automated signals |
| Billing & Subscription | 3 | Automated signals |
| Product Reality | Not yet checked | |
| Community Reputation | 1 | Automated signals |
Synthesia pricing at a glance
From Synthesia's public pricing page · captured 2026-10-31. Prices change — verify current pricing →
- EnterpriseCustom pricing
Who's Behind Synthesia?
Synthesia Ltd (GB, founded 2017). Founders publicly identified: Victor Riparbelli. Disclosed funding/backing ~$330M.
- Operator Synthesia Ltd
- Country United Kingdom
- Founded 2017
- Founders public? Yes
- Founders Victor Riparbelli
What Happens to Your Data
Account/data deletion option per policy: partial (email request required). Compliance commitments in policy — GDPR: yes, CCPA: no. Privacy policy changed: we detected it on October 7, 2026, and the previous version was still live on June 11, 2026; the new version says effective October 1, 2026 — Privacy policy for Synthesia changed: 9 clause(s) added, 6 removed. Notable: "Sessions". Terms changed (a major change): we detected it on October 7, 2026, and the previous version was still live on June 12, 2026; the new version says effective July 20, 2026 — Terms of service for Synthesia changed: 28 clause(s) added, 24 removed. Flagged as a major change. Notable: "Subscriptions allow Customer and its Authorized Users to access the Services. A subscription is required for each individual and may be procured through the Ser...".
Does Synthesia train AI on your data?
The privacy policy we captured on 2026-10-07 contains no explicit statement about using your content to train AI models. Absence of a statement is not a guarantee — check the current policy ↗ before uploading sensitive content.
Pricing & Cancellation Reality
Specific prices shown publicly per their pricing page. Per their published terms: “Cancel anytime”. Pricing changed: we detected it on October 31, 2026, and the previous version was still live on October 30, 2026 — Pricing for Synthesia changed: 0 clause(s) added, 15 removed. Notable: "Start for free". Pricing changed (a major change): we detected it on October 29, 2026, and the previous version was still live on October 28, 2026 — Pricing for Synthesia changed: 12 clause(s) added, 64 removed. Flagged as a major change. Notable: "Price".
Product reality
We check tools against public records, so this page covers Synthesia's company, data, billing and reputation — not how well its output actually performs, which we haven't checked yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
Community Reputation
Trustpilot rating 3.8/5 (1830 reviews).
Technical signals for Synthesia
- HTTPS certificate:The certificate we recorded expired on 2026-08-16; our last check (2026-06-12) is out of date — could not verify the current one
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-06-12. A missing header is common even on legitimate sites, so we draw no conclusion from it. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is Synthesia legit?
Synthesia is operated by Synthesia Ltd with publicly identified founders; the company & identity evidence we checked is listed above.
Is Synthesia safe to use?
We do not rate Synthesia on safety; the data section above lists the specifics we verified about how it handles data.
Is Synthesia a scam?
Synthesia is operated by Synthesia Ltd. We checked 4 of 5 trust dimensions and list the evidence above; we do not give an overall verdict, so read it before you pay.
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