ElevenLabs Review: Is It Legit and Safe?
Quick verdict: ElevenLabs
Our verdict
ElevenLabs was checked on 4 of 5 trust dimensions using public records. Evidence found for: company & identity, data & privacy, billing & subscription, community reputation. Not yet assessed: product reality.
Who operates ElevenLabs?
FactsElevenLabs is operated by ElevenLabs Inc. (US).
Public records show that it has been operating for about 4 years, its founders are publicly named, it has raised significant funding ($281M) and 1215 Trustpilot reviewers rate it 3/5. These are facts from public records; the sources are in the sections below, and we do not give an overall verdict.
What do ElevenLabs's privacy terms say?
FactsElevenLabs's privacy policy commits to GDPR.
No billing complaints have been filed with us, but our reports database is still new — check recent Trustpilot reviews on cancellation and refunds before you subscribe. The specifics, with sources, are in the data section below.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
What we checked
We looked at 4 of 5 areas (the rest are marked “Not yet checked”). Each fact below links to its source and shows when we captured it — see how we check.
| Area | Sourced facts | How we checked |
|---|---|---|
| Company & Identity | 3 | Automated signals |
| Data & Privacy | 2 | Automated signals |
| Billing & Subscription | 3 | Automated signals |
| Product Reality | Not yet checked | |
| Community Reputation | 2 | Automated signals |
ElevenLabs pricing at a glance
From ElevenLabs's public pricing page · captured 2026-10-30. Prices change — verify current pricing →
✅ Free tier available
- Free$0 / month
- Starter$1 / month
- Creator$11 / month
- Pro$99 / month
- Scale$299 / month
- Business$990 / month
- EnterpriseCustom pricing
Who's Behind ElevenLabs?
ElevenLabs Inc. (US, founded 2022). Founders publicly identified: Mati Staniszewski. Disclosed funding/backing ~$281M.
- Operator ElevenLabs Inc.
- Country United States
- Founded 2022
- Founders public? Yes
- Founders Mati Staniszewski
What Happens to Your Data
Compliance commitments in policy — GDPR: yes, CCPA: no. Terms changed: we detected it on October 22, 2026, and the previous version was still live on October 21, 2026 — Terms of service for ElevenLabs changed: 0 clause(s) added, 1 removed. Notable: "Introducing Eleven v4Meet Eleven v4, our most emotive model yet. With 3x credits included on Creator+ until October 12". Privacy policy changed (a major change): we detected it on October 21, 2026, and the previous version was still live on October 20, 2026 — Privacy policy for ElevenLabs changed: 4 clause(s) added, 4 removed. Flagged as a major change. Notable: "If using the online form, please select “[Question]”, indicate the right(s) you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note th...".
Does ElevenLabs train AI on your data?
We don't reduce this to a yes/no — wording matters (defaults, opt-outs, enterprise carve-outs). Here is exactly what ElevenLabs's privacy policy said when we captured it on 2026-10-21:
“Where permitted by applicable laws, we obtain publicly available or third-party information to train our models and systems.”
“By training, we mean providing data to our AI models and systems so they can operate more effectively.”
“Analysing your use of and improving our Services: We may use your personal information to understand how our Services are used.”
Read it in context: ElevenLabs privacy policy ↗ (captured 2026-10-21). If this policy changes materially, it will appear on our policy-change alerts.
Pricing & Cancellation Reality
Specific prices shown publicly per their pricing page. Per their published terms: “You can cancel your subscription at any time.”. Pricing changed: we detected it on October 30, 2026, and the previous version was still live on October 29, 2026 — Pricing for ElevenLabs changed: 1 clause(s) added, 1 removed. Notable: "Until". Pricing changed: we detected it on October 27, 2026, and the previous version was still live on October 26, 2026 — Pricing for ElevenLabs changed: 4 clause(s) added, 0 removed. Notable: "30,000 credits for $1Start with 30,000 credits for only $1Ends in 0d 00h 00m 00s".
Product reality
We check tools against public records, so this page covers ElevenLabs's company, data, billing and reputation — not how well its output actually performs, which we haven't checked yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
Community Reputation
Trustpilot rating 3.0/5 (1215 reviews). App Store (iOS) rating: 4.84/5 from 23,594 ratings.
Official app check: which ElevenLabs app is real?
✅ The official iOS app is ElevenLabs: AI Voice Generator by Eleven Labs Inc. (4.84/5 from 23,594 ratings). View on the App Store ↗. Before installing, always check that the developer name matches.
Technical signals for ElevenLabs
- HTTPS certificate:The certificate we recorded expired on 2026-07-17; our last check (2026-06-12) is out of date — could not verify the current one
- HSTS header:Strict-Transport-Security enforced
- Security headers:Content-Security-Policy set
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-06-12. A missing header is common even on legitimate sites, so we draw no conclusion from it. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is ElevenLabs legit?
ElevenLabs is operated by ElevenLabs Inc. with publicly identified founders; the company & identity evidence we checked is listed above.
Is ElevenLabs safe to use?
We do not rate ElevenLabs on safety; the data section above lists the specifics we verified about how it handles data.
Is ElevenLabs a scam?
ElevenLabs is operated by ElevenLabs Inc.. We checked 4 of 5 trust dimensions and list the evidence above; we do not give an overall verdict, so read it before you pay.
ElevenLabs Alternatives
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