ElevenLabs Review: Is It Legit and Safe?
Quick verdict: ElevenLabs earns a trust grade A, 90.4 out of 100, based on 4 of 5 dimensions.
90.4/100
Grade A · 4 of 5 checks · 1 not yet assessed
Our verdict
ElevenLabs earns a grade A (90.4/100) on our evidence-based trust rubric, measured on 4 of 5 trust dimensions. It scores strongly on company & identity but only moderately on data & privacy (3/5). We have not yet assessed product reality, so the grade is provisional.
Is ElevenLabs reputable?
YesYes — it's a real, established company (user reviews are mixed).
ElevenLabs has a real footprint: it has been operating for about 4 years, its founders are publicly named, it has raised significant funding ($281M), and 1077 Trustpilot reviewers rate it 3.1/5. It is a genuine, funded business; the middling Trustpilot score is worth skimming before you commit.
Is ElevenLabs safe to use?
YesYes — the privacy basics check out.
ElevenLabs's privacy policy commits to GDPR. No billing complaints have been filed with us, but our reports database is still new — check recent Trustpilot reviews on cancellation and refunds before you subscribe.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
Trust Score: 90.4/100 — Grade A
Scored 2026-08-01 on 4 of 5 trust dimensions (the rest are marked “Not yet assessed” — the grade reflects only what we measured). Every score below is backed by at least one piece of documented evidence — see how we score.
| Dimension | Score | Bar | Source |
|---|---|---|---|
| Company & Identity | 16 / 16 | Automated signals | |
| Data & Privacy | 3 / 5 | Automated signals | |
| Billing & Subscription | 12 / 12 | Automated signals | |
| Product Reality | Not yet assessed | ||
| Community Reputation | 5.63 / 7.5 | Automated signals | |
ElevenLabs pricing at a glance
From ElevenLabs's public pricing page · captured 2026-07-08. Prices change — verify current pricing →
✅ Free tier available
- Free$0 / month
- Starter$6 / month
- Creator$11 / month
- Pro$99 / month
- Scale$299 / month
- Business$990 / month
- EnterpriseCustom pricing
Who's Behind ElevenLabs?
ElevenLabs Inc. (US, founded 2022). Founders publicly identified: Mati Staniszewski. Disclosed funding/backing ~$281M. Real contact information verified (registrant org / site contact page).
- Operator ElevenLabs Inc.
- Country United States
- Founded 2022
- Founders public? Yes
- Founders Mati Staniszewski
What Happens to Your Data
Compliance commitments in policy — GDPR: yes, CCPA: no.
Does ElevenLabs train AI on your data?
We don't reduce this to a yes/no — wording matters (defaults, opt-outs, enterprise carve-outs). Here is exactly what ElevenLabs's privacy policy said when we captured it on 2026-06-11:
“When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.”
“Where permitted by applicable laws, we collect publicly available information from third-party sites to enable the training of our models and systems.”
“We may also work with third parties directly to collect information such as to enable the training of our models and systems.”
Read it in context: ElevenLabs privacy policy ↗ (captured 2026-06-11). If this policy changes materially, it will appear on our policy-change alerts.
Pricing & Cancellation Reality
Specific prices shown publicly per their pricing page. Per their published terms: “You can cancel your subscription at any time.”. 0 approved billing complaint(s) (charged without consent / cannot cancel) in our reports database as of 2026-08-01.
Product reality
We assess tools from public records, so this grade reflects ElevenLabs's company, data, billing and reputation — not how well its output actually performs, which we haven't scored yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
Community Reputation
Trustpilot rating 3.1/5 (1077 reviews). App Store (iOS) rating: 4.84/5 from 17,327 ratings.
Official app check: which ElevenLabs app is real?
✅ The official iOS app is ElevenLabs: AI Voice Generator by Eleven Labs Inc. (4.84/5 from 17,327 ratings). View on the App Store ↗. Before installing, always check that the developer name matches.
Technical signals for ElevenLabs
- HTTPS certificate:Valid — issued by Google Trust Services, expires 2026-07-17
- HSTS header:Strict-Transport-Security enforced
- Security headers:Content-Security-Policy set
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-06-12. They are not part of the trust score — a missing header is common even on legitimate sites. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is ElevenLabs legit?
ElevenLabs is operated by ElevenLabs Inc. with publicly identified founders, and scores strongly on company & identity in our checks.
Is ElevenLabs safe to use?
On data & privacy ElevenLabs scores moderately (3/5). See the data section above for the specifics we verified.
Is ElevenLabs a scam?
No — ElevenLabs is a legitimate, registered service (grade A). Note any billing caveats above.
ElevenLabs Alternatives
Similar AI tools we track (by semantic similarity), with their trust grades:
Murf AI AI voiceover and text-to-speech generator
A
Hush Open-source noise suppression for voice AI agents
A
Tyto by ai-coustics Audio insight that predicts voice AI performance
ACompare ElevenLabs head-to-head on trust: