Forward (CarePods): Has Shut Down

🔴 Shut down Date: November 18, 2024 🩺 Health No refunds documented

Published June 17, 2026 · verified against the official source below.

What happened

Forward, an AI-driven primary-care startup that ran self-service "CarePod" kiosks (founded by ex-Google executive Adrian Aoun, around $400M raised and a ~$1B valuation in 2021), abruptly ceased operations on November 18, 2024 after burning through cash. All scheduled visits were canceled immediately.

What affected users could do (refunds & data export)

Forward offered email support for "care transition" through December 13, 2024, but announced no refund process for its $99/month subscription and no specific data-export tool.

What to use instead

Before committing to a replacement, do your homework. Whatever you pick, run it through our trust check first, and browse our reviews to see who actually stands behind it.

Frequently asked questions

Is Forward (CarePods) shut down?

Yes. Forward (CarePods) shut down on November 18, 2024. Forward, an AI-driven primary-care startup that ran self-service "CarePod" kiosks (founded by ex-Google executive Adrian Aoun, around $400M raised and a ~$1B valuation in 2021), abruptly ceased operations on November 18, 2024 after burning through cash. All scheduled visits were canceled immediately.

Can I get a refund from Forward (CarePods)?

Based on the verified source: no refunds documented. Forward offered email support for "care transition" through December 13, 2024, but announced no refund process for its $99/month subscription and no specific data-export tool.

How do I get my data out of Forward (CarePods)?

Forward offered email support for "care transition" through December 13, 2024, but announced no refund process for its $99/month subscription and no specific data-export tool.

What can I use instead of Forward (CarePods)?

Vet any replacement with our trust check before paying, and check the company behind it first.

Source

Tech Startups ↗ — every entry on this tracker is verified against its source before publishing.

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