Progress AI Observability Review: Is It Legit and Safe?
Quick verdict: Progress AI Observability earns a trust grade B, 64.2 out of 100, based on 3 of 5 dimensions.
64.2/100
Grade B · 3 of 5 checks · 2 not yet assessed
Our verdict
Progress AI Observability earns a grade B (64.2/100) on our evidence-based trust rubric, measured on 3 of 5 trust dimensions. It scores strongly on company & identity but only very poorly on community reputation (0.26/3.75). We have not yet assessed billing & subscription and product reality, so the grade is provisional.
Is Progress AI Observability reputable?
MixedMostly — it's a real company, but with gaps.
Progress AI Observability has a real footprint: the team behind it isn't publicly identified, and 149 Trustpilot reviewers rate it 1.5/5. Some company details we look for are missing or unverified — see the section below before trusting it.
Is Progress AI Observability safe to use?
MixedUnclear — we couldn't verify its privacy terms.
We could not retrieve Progress AI Observability's privacy policy to confirm how it handles your data, so its data practices are unverified here — check the vendor's own site before sharing anything sensitive. No billing complaints have been filed with us, but our reports database is still new — check recent Trustpilot reviews on cancellation and refunds before you subscribe.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
Trust Score: 64.2/100 — Grade B
Scored 2026-09-15 on 3 of 5 trust dimensions (the rest are marked “Not yet assessed” — the grade reflects only what we measured). Every score below is backed by at least one piece of documented evidence — see how we score.
| Dimension | Score | Bar | Source |
|---|---|---|---|
| Company & Identity | 8 / 8 | Automated signals | |
| Data & Privacy | 2.5 / 5 | Automated signals | |
| Billing & Subscription | Not yet assessed | ||
| Product Reality | Not yet assessed | ||
| Community Reputation | 0.26 / 3.75 | Automated signals | |
Who's Behind Progress AI Observability?
WHOIS: telerik.com registered 2001-04-01 (~25 year(s) old). Real contact information verified (registrant org / site contact page).
What Happens to Your Data
We located a privacy policy for Progress AI Observability but could not read it (the page blocked our reader), so its data handling is unverified here — review it directly on the vendor's site before sharing sensitive data.
Does Progress AI Observability train AI on your data?
We don't reduce this to a yes/no — wording matters (defaults, opt-outs, enterprise carve-outs). Here is exactly what Progress AI Observability's privacy policy said when we captured it on 2026-08-07:
“Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.”
“With your consent, we may record telephone conversations between you and our sales and technical support representatives for training and quality control purposes.”
“Product Usage Data (Telemetry): When you use the Product or SaaS Product, we collect and process certain product usage and telemetry data to operate, maintain, secure, analyze and improve the Product or SaaS Product and to support our contractual, licensing and legal obligations.”
Read it in context: Progress AI Observability privacy policy ↗ (captured 2026-08-07). If this policy changes materially, it will appear on our policy-change alerts.
Pricing & Cancellation Reality
Not yet assessed.
Product reality
We assess tools from public records, so this grade reflects Progress AI Observability's company, data, billing and reputation — not how well its output actually performs, which we haven't scored yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
No evidence on file yet.
Community Reputation
Trustpilot rating 1.5/5 (149 reviews).
Technical signals for Progress AI Observability
- HTTPS certificate:Valid — issued by Google Trust Services, expires 2026-09-26
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-08-07. They are not part of the trust score — a missing header is common even on legitimate sites. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is Progress AI Observability legit?
Progress AI Observability is operated by a registered company, and scores strongly on company & identity in our checks.
Is Progress AI Observability safe to use?
On data & privacy Progress AI Observability scores moderately (2.5/5). See the data section above for the specifics we verified.
Is Progress AI Observability a scam?
No — Progress AI Observability is a legitimate, registered service (grade B). Note any billing caveats above.