Synthesia Review: Is It Legit and Safe?
Quick verdict: Synthesia earns a trust grade A, 84.8 out of 100, based on 4 of 5 dimensions.
84.8/100
Grade A · 4 of 5 checks · 1 not yet assessed
Our verdict
Synthesia earns a grade A (84.8/100) on our evidence-based trust rubric, measured on 4 of 5 trust dimensions. It scores strongly on company & identity but only moderately on data & privacy (5.5/10). We have not yet assessed product reality, so the grade is provisional.
Is Synthesia reputable?
YesYes — it's a real, established company (user reviews are mixed).
Synthesia has a real footprint: it has been operating for about 9 years, its founders are publicly named, it has raised significant funding ($330M), and 1816 Trustpilot reviewers rate it 3.9/5. It is a genuine, funded business; the middling Trustpilot score is worth skimming before you commit.
Is Synthesia safe to use?
YesMostly — the privacy basics check out.
Synthesia's privacy policy commits to GDPR. The catch: deleting your data needs an email request rather than one click. No billing complaints have been filed with us, but our reports database is still new — check recent Trustpilot reviews on cancellation and refunds before you subscribe.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
Trust Score: 84.8/100 — Grade A
Scored 2026-08-01 on 4 of 5 trust dimensions (the rest are marked “Not yet assessed” — the grade reflects only what we measured). Every score below is backed by at least one piece of documented evidence — see how we score.
| Dimension | Score | Bar | Source |
|---|---|---|---|
| Company & Identity | 16 / 16 | Automated signals | |
| Data & Privacy | 5.5 / 10 | Automated signals | |
| Billing & Subscription | 8 / 8 | Automated signals | |
| Product Reality | Not yet assessed | ||
| Community Reputation | 2.51 / 3.75 | Automated signals | |
Synthesia pricing at a glance
From Synthesia's public pricing page · captured 2026-07-08. Prices change — verify current pricing →
✅ Free tier available
- BasicFree
- Starter$29/mo
- Creator$89/mo
- EnterpriseCustom pricing
Who's Behind Synthesia?
Synthesia Ltd (GB, founded 2017). Founders publicly identified: Victor Riparbelli. Disclosed funding/backing ~$330M. Real contact information verified (registrant org / site contact page).
- Operator Synthesia Ltd
- Country United Kingdom
- Founded 2017
- Founders public? Yes
- Founders Victor Riparbelli
What Happens to Your Data
Account/data deletion option per policy: partial (email request required). Compliance commitments in policy — GDPR: yes, CCPA: no.
Does Synthesia train AI on your data?
The privacy policy we captured on 2026-06-11 contains no explicit statement about using your content to train AI models. Absence of a statement is not a guarantee — check the current policy ↗ before uploading sensitive content.
Pricing & Cancellation Reality
Specific prices shown publicly per their pricing page. 0 approved billing complaint(s) (charged without consent / cannot cancel) in our reports database as of 2026-08-01.
Product reality
We assess tools from public records, so this grade reflects Synthesia's company, data, billing and reputation — not how well its output actually performs, which we haven't scored yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
Community Reputation
Trustpilot rating 3.9/5 (1816 reviews).
Official app check: which Synthesia app is real?
⚠️ We could not find an official iOS app published by Synthesia Ltd when we checked on 2026-08-01. In the top App Store search results for this name, none were published by Synthesia Ltd.
Also on the App Store: 1 app using a similar name that isnot published by Synthesia Ltd:
- “Synthesia AI” — developer: Fawad Khan
A different developer doesn't automatically mean an app is malicious — but it is not the official Synthesia app, and copycat apps are a common way people get charged for something they didn't intend to buy. Checked 2026-08-01 via the public App Store catalog.
Technical signals for Synthesia
- HTTPS certificate:Valid — issued by Google Trust Services, expires 2026-08-16
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-06-12. They are not part of the trust score — a missing header is common even on legitimate sites. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is Synthesia legit?
Synthesia is operated by Synthesia Ltd with publicly identified founders, and scores strongly on company & identity in our checks.
Is Synthesia safe to use?
On data & privacy Synthesia scores moderately (5.5/10). See the data section above for the specifics we verified.
Is Synthesia a scam?
No — Synthesia is a legitimate, registered service (grade A). Note any billing caveats above.
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