Pluno Review: Is It Legit and Safe?
Quick verdict: Pluno earns a trust grade B, 78.3 out of 100, based on 3 of 5 dimensions.
78.3/100
Grade B · 3 of 5 checks · 2 not yet assessed
Our verdict
Pluno earns a grade B (78.3/100) on our evidence-based trust rubric, measured on 3 of 5 trust dimensions. It scores strongly on billing & subscription but only moderately on data & privacy (5.5/10). We have not yet assessed product reality, so the grade is provisional.
Is Pluno reputable?
MixedMostly — it's a real company, but with gaps.
Pluno — the team behind it isn't publicly identified. Some company details we look for are missing or unverified — see the section below before trusting it.
Is Pluno safe to use?
YesMostly — the privacy basics check out.
Pluno's privacy policy commits to GDPR. The catch: deleting your data needs an email request rather than one click. No billing complaints have been filed with us, but our reports database is still new — since the headline price is billed annually, check recent Trustpilot reviews on cancellation and refunds before committing.
A plain-language read of the documented evidence below — every claim here is backed by the sources in the sections that follow.
Trust Score: 78.3/100 — Grade B
Scored 2026-08-01 on 3 of 5 trust dimensions (the rest are marked “Not yet assessed” — the grade reflects only what we measured). Every score below is backed by at least one piece of documented evidence — see how we score.
| Dimension | Score | Bar | Source |
|---|---|---|---|
| Company & Identity | 6 / 8 | Automated signals | |
| Data & Privacy | 5.5 / 10 | Automated signals | |
| Billing & Subscription | 12 / 12 | Automated signals | |
| Product Reality | Not yet assessed | ||
| Community Reputation | Not yet assessed | ||
Pluno pricing at a glance
From Pluno's public pricing page · captured 2026-07-07. Prices change — verify current pricing →
- 1,000 to 3,000 tickets / month850€/ mo
- AI Copilot49€/ seat / mo
- Deflection AI0.90€/ resolution
- Quality Assurance35€ / month
- Troubleshooting Agent99€ / month
- EnterpriseCustom
Per-month prices shown are billed annually — paying month-to-month usually costs more.
Who's Behind Pluno?
WHOIS: pluno.ai registered 2024-10-21 (~1 year(s) old). Real contact information verified (registrant org / site contact page).
What Happens to Your Data
Account/data deletion option per policy: partial (email request required). Compliance commitments in policy — GDPR: yes, CCPA: no.
Does Pluno train AI on your data?
The privacy policy we captured on 2026-06-30 contains no explicit statement about using your content to train AI models. Absence of a statement is not a guarantee — check the current policy ↗ before uploading sensitive content.
What else Pluno's policy says
How long they keep your data
“We keep personal data only as long as needed for the purposes described in this policy, unless a longer period is required by law, security needs, billing records, backups, or customer agreements.”
Where your data is stored
“We may process and store data in countries outside your country or the European Economic Area.”
Sharing with third parties
“We do not sell personal data.”
Quoted verbatim from the Pluno privacy policy ↗ (captured 2026-06-30). We don't interpret these — read them in context.
Pricing & Cancellation Reality
Specific prices shown publicly per their pricing page. Per their published terms: “Yes. You can cancel anytime — your cancellation takes effect at the end of your current billing cycle, and you'll keep full access until then.”. 0 approved billing complaint(s) (charged without consent / cannot cancel) in our reports database as of 2026-08-01.
Product reality
We assess tools from public records, so this grade reflects Pluno's company, data, billing and reputation — not how well its output actually performs, which we haven't scored yet. To judge that, try the free tier if there is one and read recent hands-on reviews before committing to a paid plan.
Community Reputation
Not yet assessed.
No evidence on file yet.
Technical signals for Pluno
- HTTPS certificate:Valid — issued by Let's Encrypt, expires 2026-08-30
- HSTS header:Strict-Transport-Security enforced
- Security headers:X-Content-Type-Options set
- Mail server:MX records configured on the domain
- Threat blocklists:Not on the Cloudflare malware blocklist
Network-level facts collected automatically on 2026-06-30. They are not part of the trust score — a missing header is common even on legitimate sites. A flagged threat blocklist is the only red flag in this list.
Frequently Asked Questions
Is Pluno legit?
Pluno is operated by a registered company, and scores well on company & identity in our checks.
Is Pluno safe to use?
On data & privacy Pluno scores moderately (5.5/10). See the data section above for the specifics we verified.
Is Pluno a scam?
No — Pluno is a legitimate, registered service (grade B). Note any billing caveats above.
Pluno Alternatives
Similar AI tools we track (by semantic similarity), with their trust grades:
BrowserAct Web browser automation for AI agents
B
Rosply AI agent that controls your computer autonomously
B
Onpilot AI agent platform for businesses
ACompare Pluno head-to-head on trust: