Otter.ai Review: Is It Legit and Safe?

Quick verdict: Otter.ai earns a grade A (88.2/100) on our evidence-based trust rubric.

By Son Dang (Founder & Editor) · Last hands-on test: · Published:

A

84.87/100

Trust Score: 84.87/100 — Grade A

Scored 2026-06-11 on 3 of 5 trust dimensions (the rest are marked “Not yet tested” — the grade reflects only what we measured). Every score below is backed by at least one piece of documented evidence — see how we score.

DimensionScoreBarSource
Company & Identity 16 / 16 Automated signals
Data & Privacy 5.5 / 10 Automated signals
Billing & Subscription Not yet tested
Product Reality Not yet tested
Community Reputation 3.75 / 3.75 Automated signals

Who's Behind Otter.ai?

Who runs Otter.ai: our review rates this strongly (16/16 on company & identity). Registered operator: Otter.ai, Inc. (US), founded 2016. Founders publicly identified: Sam Liang. Disclosed funding ~$73M. Real contact information verified (registrant org / site contact page).

  • Operator Otter.ai, Inc.
  • Country US
  • Founded 2016
  • Founders public? Yes
  • Founders Sam Liang
Founder public: Founders publicly identified: Sam Liang.
Source ↗ · Captured 2026-06-11
Funding or press: Disclosed funding ~$73M.
Source ↗ · Captured 2026-06-11
Real contact: Real contact information verified (registrant org / site contact page).
Source ↗ · Captured 2026-06-11
Registered company: Registered operator: Otter.ai, Inc. (US), founded 2016.
Source ↗ · Captured 2026-06-11

What Happens to Your Data

What Otter.ai does with your data: our review rates this moderately (3/5 on data & privacy). Compliance commitments in policy — GDPR: no, CCPA: yes.

Data deletion available: Account/data deletion option per policy: partial (email request required).
Source ↗ · Captured 2026-06-11
Gdpr ccpa: Compliance commitments in policy — GDPR: no, CCPA: yes.
Source ↗ · Captured 2026-06-11

Pricing & Cancellation Reality

Not yet tested.

Does the product deliver?

Not yet tested.

No evidence on file yet.

Test Evidence

7 evidence records on file across 3 dimensions .

Screenshots will appear here as our hands-on tests are documented. All current evidence is listed under each section above.

Community Reputation

What real users say about Otter.ai: our review rates this strongly (3.8/3.8 on community reputation). App store ratings — iOS: 4.74, Android: n/a (avg 4.7/5).

App store ratings: App store ratings — iOS: 4.74, Android: n/a (avg 4.7/5).
Internal test log · Captured 2026-06-11

Verified user reports

No verified user reports on file for this tool.

Frequently Asked Questions

Is Otter.ai legit?

Otter.ai is operated by Otter.ai, Inc. with publicly identified founders, and scores strongly on company & identity in our checks.

Is Otter.ai safe to use?

On data & privacy Otter.ai scores moderately (3/5). See the data section above for the specifics we verified.

Is Otter.ai a scam?

No — Otter.ai is a legitimate, registered service (grade A). Note any billing caveats above.

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